Can Ipl Legally Turn Your Power Off if You Want to
Winter Disconnection Moratorium: Oft Asked Questions
For a printer-friendly version, please meet our Fast Facts guide.
Here is a summary of frequently asked questions:
Does Indiana law prohibit utilities from disconnecting customers in the winter?
Yes, just only on sure conditions . Under Indiana Code 8-1-2-121, electrical and natural gas utilities in Indiana may not disconnect a customer between December 1 and March fifteen IF the customer is:
- Receiving assist from the federally funded Energy Assistance Program (EAP), or
- Qualified for EAP funds, has formally applied for the program at his or her local EAP intake office, and has provided the utility with written proof.
For a listing of EAP intake offices by county, click here.
Disconnection tin still happen nether certain circumstances (such every bit an emergency, fraudulent employ of services, meter tampering, or if the consumer requests it).
Does the moratorium apply to all electrical and natural gas utilities in Indiana?
Yes. It applies to investor-owned and municipal utilities, as well every bit rural electric membership cooperatives (REMCs). Even so, it does not apply to providers of bulk fuels, such every bit propane. Information technology also does not apply to water, sewage disposal, or telecommunications service providers.
Does the moratorium waive the client's responsibility to pay his or her bills?
No. While the moratorium is aimed at helping consumers stay connected to vital services during the year's coldest months, consumers are still responsible for paying their bills . Any client who cannot pay a utility neb on time and in full should contact the utility immediately to make payment arrangements.
What if I can't beget the unabridged amount due?
If you make payment arrangements with a utility and honor the agreement, your odds of beingness disconnected in the bound are dramatically lower.
The OUCC strongly urges consumers who are covered by the moratorium to continue to pay heating bills through the winter, fifty-fifty if it is only a partial payment. A partial payment shows the utility that y'all are making a good-organized religion attempt to keep your energy neb nether control.
Tin can a utility disconnect service if there are small children in the home? If the temperature falls to a certain level, will that assist forbid disconnection?
Indiana law leaves these decisions entirely to the utility and its discretion. The only factors that authorize a consumer for the moratorium are whether a consumer receives or qualifies for EAP funds, equally described to a higher place.
Can disconnection be prevented if someone in the house has a serious health issue?
The utility must postpone a disconnection for 10 days if you lot provide a medical argument from a licensed doctor or a public health official. For more than information, please see the OUCC's Utility Service Disconnection fact sheet.
How important is it for me to communicate with my utility?
It's crucial. If yous are covered by the moratorium and have an outstanding bill with bound approaching, it is important that you lot contact your utility to make arrangements and hash out what can be washed to go along your service on.
How practice I find or contact my local Customs Action Bureau (CAA)?
All Indiana counties have intake offices. In about counties, the function is the local Community Activeness Bureau. To find your local intake part, contact the Indiana Housing & Customs Development Authority (IHCDA) at 1-800-872-0371 or click here for a county-past-county directory.
Where else can I turn for financial help?
In all Indiana counties, you tin acquire more about local level resource for utility neb assist but past dialing 211.
Y'all may also be interested in:
- Utility Disconnection Rules
- Reduce Your Energy Bills
- Reduce Your H2o Bill
Source: https://www.in.gov/oucc/about-your-rates/winter-disconnection-moratorium-frequently-asked-questions/
0 Response to "Can Ipl Legally Turn Your Power Off if You Want to"
Post a Comment